Lash Extension Aftercare
At our LashBar locations, we are committed to supporting the health of your natural eye lashes. To maintain your beautiful lash extensions and preserve your eyelash health and strength, follow these aftercare tips and use our aftercare products.
How to Cleanse Your Eyelash Extensions
Cleansing your lash extensions is essential for maintaining their appearance and promoting longevity. Regularly removing dirt, oils and makeup prevents infections and keeps the adhesive strong.
Step 1: Use our LashKind oil-free cleanser. Shake the cleanser well before use
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Step 2: Rinse and dampen the built-in cleanser brush thoroughly.
Step 3: Press the button on the end to pump until liquid foam dispenses. You may need to press a couple of times for the first use.
Step 4: Emulsify on the back of your clean hand in a circular motion.
Step 5: Gently brush lashes in a downward motion to remove makeup and debris. You may also use the brush to gently wipe your eye lids to remove makeup.
Step 6: Rinse off the cleanser completely and gently pat dry. Avoid rubbing your eyelashes.
Step 7: Rinse the brush and let air dry after use.
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Step 8: Using the LashKind Diamond Wand, gently brush the lashes downward to detangle, and then upwards to lift.
LASH EXTENSION AFTERCARE TIPS
FREQUENTLY ASKED QUESTIONS
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Cancellation; No Show PolicyAll cancellations or changes must be made 24hrs prior to appointment. Any cancellations or changes within 24hrs will be charged 50% of booked services. Any modifications or cancellations to appointments made the same day must be made within 1 hour after booking to avoid cancellation fees. Appointments booked same day must be canceled or modified within 1 hour of booking to avoid cancellation/modification fees. We accept phone calls and voicemails for cancellations. Emails are not accepted. No shows will be charged 100% of service price.
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Other Business Lash Fill PoliciesChoosing a new lash provider can be stressful. We want your transition to be as seamless as possible, therefore we offer a consultation on your first visit to best assess your current lashes. We always recommend choosing a fill service that gives you the best allotted time. If you are unsure, please call the location desired for help. If you have existing lash extensions done by a non-LashBar™ salon and the application is not of LashBar™ standards of quality (i.e. lashes are clustered, not isolated properly, or damaging your lashes); we will recommend either having our stylist remove your current set or waiting until the current lashes have shed before coming in for a Full Set service. It is our goal to provide transparent and upfront pricing to all our guests. When our Stylists recommend removing existing sets, or other fill options, it is to ensure that all guests receive services that adhere to our strict standards of quality and walk out our door with the pleasing look of uniformly well-applied lashes! Please keep in mind that each LashBar™ is independently owned and operated. Some locations will not work on fills that at not done by a LashBar™ salon. Please call the location to ensure that they will be able to execute the fill. ​
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Why do you need my credit/debit card on file to hold an appointment?Due to our 24 hour cancellation/ no show policy we need to hold a card on file to book an appointment. Your card on file will not be charged until after your appointment and can be changed/updated at any time.
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Current LashBarâ„¢ guest service fill upgrade policyIf you are a current LASHBARâ„¢ guests= and looking to upgrade your service (ie: Classic fill to Hybrid fill, Hybrid fill to Volume fill, or Volume fill to Mega Volume fill), there is an upgrade charge of $25.
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LashBarâ„¢ Fill DescriptionsFills are maintenance appointments for those who currently have eyelash extensions on. During a fill, the stylist removes and replaces outgrown lashes to fill in gaps and maintain the desired look. Appointments typically occur 2 to 3 weeks after the last appointment. At LashBarâ„¢, we don't have a lash count like other places. If you don't meet the criteria for a 2 or 3-week fill due to the percentage of lashes remaining or the time since your last fill, we recommend adding an Extended Fill Upgrade add-on to achieve the desired look. Otherwise, we'll fill as many lashes as possible within the allotted time.
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LashBarâ„¢ Lash GuaranteeAt LashBarâ„¢ we strive to provide the highest quality lashes and service. All lash extension services are backed by a 5 day guarantee* with a purchase of a LashBarâ„¢ Lash Cleanser. If your lash extensions shed over 50% prior to your next fill appointment we will re-apply the set or fill, free of charge, provided you notify us within the 5 day guaranteed period AND rebook. *LashBarâ„¢ Lash cleanser is a required purchase in order to receive 5 day guarantee. Our lash cleanser is specially formulated with our lash extensions and adhesive. We cannot be responsible for lash retention issues when unknown chemicals are used.