Policies & FAQs

Cancellation and Rescheduling Policy

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*All cancellations or changes must be made 24 hrs prior to appointment. Any cancellations or changes within 24 hrs will be charged 50% of booked services. Failure to show without notice will require full payment of service booked. Any modifications or cancellations to appointments booked the same day must be made within 1 hour after booking or the cancellation charge policy applies. Cancellations must be done by Phone Call or Text. Voicemails are accepted. Please note that emails will NOT be accepted. 

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Late Policy

1. Any appointments that are more than 15 mins late may be subject to rescheduling/cancellation with fees.

2. You may not be late for Keratin Lash Lifts as it requires the full amount of time to complete service.

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Deposit Disclaimer

Deposits are required on services that need specific technicians and will be applied toward the services on the day of your appointment. Deposits are non-refundable. ​​

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Check out

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Payments and tips can be paid with cash or a credit card. You may also make payments with your phone and through our mobile app. Click here for apple and here for android to download our app.

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Our LashBar™ team will be geared and equipped with proper safety PPE.

 

We sanitize our lash stations after each service.

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We are committed to the safety, sanitation, and well-being of our customers and employees. We will continue to update and refine our guidelines dependent on what our state requires. We will inform you every step of the way. 

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Thank you for always supporting us and look forward to servicing you soon.

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